Contact Us

We'd Love to Hear From You

Have a question about an order, a piece you've fallen in love with, or one of our little DIY projects?

Or perhaps you simply want to say hello?

Whatever it is, we'd love to hear from you.

Punctella is a small independent studio, and behind every message is a real person who will take the time to read it.

For questions about orders, shipping, returns, products, or anything else, please feel free to reach out.

We usually reply within 1–2 business days.

Please include your order number when contacting us about an existing order so that we can help you more quickly.

Email

[YOUR CUSTOMER SERVICE EMAIL]

We look forward to hearing from you.

A little question, a little idea, or simply a little hello — you're always welcome here.

Punctella

Made with care, sent with a little magic.